Legal
Privacy Policy
Introduction and Effective Date
Gilded Marquee respects your privacy and is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy applies to information collected through our website, reservations, dining experiences, and poker night events. By using our services, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide
We collect information you voluntarily provide when making reservations, contacting us, or participating in poker nights, including your name, email address, phone number, and any dietary or accessibility requirements.
- Reservation details such as date, time, party size, and special requests.
- Contact form submissions and email correspondence.
- Information provided during event registration or check-in.
Automatically Collected Information
When you visit our website, we automatically collect certain technical information, including your IP address, browser type, device information, and pages visited.
- Cookies and similar technologies as described in our Cookie Policy.
- Analytics data to improve website performance and user experience.
How We Use Your Information
We use your personal information to process reservations, respond to enquiries, manage poker night registrations, and provide you with information about our services.
- To communicate with you about your bookings and events.
- To improve our website and services.
- To comply with legal obligations.
Disclosure of Personal Information
Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in operating our website, processing reservations, and managing events. These providers are contractually obligated to protect your information and use it only for the services they provide.
- Examples include reservation platforms, email service providers, and analytics services.
- We do not sell your personal information to third parties.
Legal Requirements
We may disclose your personal information if required by law, regulation, or legal process, or to protect the rights, property, or safety of Gilded Marquee, our guests, or others.
Data Storage and Security
Security Measures
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes the use of secure servers, encryption, and access controls.
- Regular review of our security practices.
- Staff training on privacy obligations.
Your Rights and Choices
Access and Correction
You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate, incomplete, or out-of-date. Requests can be made via email or phone, and we will respond within a reasonable timeframe.
- Email: [email protected]
- Phone: +61 472 615 904
Opt-Out
You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by contacting us directly.
Responsible Participation Notice
Recreational and Social Poker
Poker activities are recreational, social, and hosted exclusively at the venue. Guests must follow venue rules, participate responsibly, and comply with applicable Australian laws and age requirements.
- No gambling, wagering, or financial transactions are involved.
- Participation is for entertainment and social interaction only.
Changes to This Privacy Policy
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the effective date indicated at the top.
Contact Us
Privacy Enquiries
If you have any questions or concerns about this Privacy Policy or our handling of your personal information, please contact us using the details below.
- Email: [email protected]
- Phone: +61 472 615 904
- Address: 12 King Street, Sydney NSW 2000, Australia